Terms of Service

1. Agreement to Terms

By accessing https://waterheaterrepairtech.com or phoning (877) 415-0636 for hot water assistance, you acknowledge and accept these operational terms. Water Heater Repair Tech operates as an introductory routing service, matching homeowners facing water heater malfunctions with certified independent technicians in their geographic area.

2. Service Dispatch and Estimates

Any verbal discussions regarding pricing over the phone are strictly provisional. Final, binding flat-rate quotes can only be provided by the dispatched technician after a thorough on-site physical inspection of the failing water heating unit.

3. Independent Contractor Liability

Water Heater Repair Tech facilitates the connection between clients and plumbers. However, all diagnostic work, physical repairs, tank replacements, and resulting warranties are the sole responsibility of the independent contractor who performs the labor. We disclaim liability for any property damage, improperly installed gas lines, or electrical faults resulting from the contractor's work.

4. Emergency Disclaimer

If your water heater is actively leaking a severe volume of water, or if you smell natural gas, you must immediately shut off the main utility lines and evacuate if necessary. Do not rely solely on our dispatch timelines during acute safety emergencies.

5. Modifications to Policy

We reserve the right to amend these operational guidelines at our discretion. Continued use of our dispatch number or web portal signifies your ongoing agreement to any revised terms.